The April 22 issue of the ZweigLetter (a leading business performance agency for the A/E industry), ran a story on firm leadership. Author Lisa Sullivan posed the question to several firms, “When your company grows in size and stature, how can leaders set the direction without being involved in the details?” Gene Mackey responded with a discussion about balance in the profession and how Mackey Mitchell thinks collectively. “It’s not the leaders who need to be served in the architectural profession,” says Mackey, “it’s the clients.” He continued by saying, “Our leaders strongly believe that it is the responsibility of management to serve by inspiration, to trust the team to go as far as they can, knowing that  leadership and experienced principals are always available when needed.”